Ikeja Electric Plc (IE) has announced the introduction of Singleview, an interactive platform designed to enable prepaid meter customers access their vending pattern and consumption.
The News Agency of Nigeria (NAN) reports that the platform was unveiled by Mrs Folake Soetan, Chief Executive Officer, Ikeja Electric today in Ikeja.
Soetan said the platform serves as a major touch point where prepaid meter customers could access personal information such as energy vending record and consumption history.
According to her, they can also access month-on-month energy consumption, account number, account status, tariff class and rates.
She said it also enables customers to make energy payments, check energy consumption and balance, lodge service enquires, requests or complaints.
Soetan said the Business Unit and Undertaking Office covering their location would respond promptly.